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Mad World Wellness
Privacy Policy

Introduction

Mad World Wellness ("we," "us," "our," or "Company") is committed to protecting your privacy and maintaining the confidentiality of your personal and health information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website www.madworldwellness.com and receive our clinical psychotherapy services.

 

As a healthcare provider, we are required to comply with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable federal and state privacy laws. This Privacy Policy works in conjunction with our HIPAA Notice of Privacy Practices, which governs the use and disclosure of your protected health information (PHI).

Information We Collect

Personal Information

 

We may collect the following types of personal information:

  • Name, address, phone number, and email address

  • Date of birth and demographic information

  • Health insurance information

  • Emergency contact information

  • Treatment and clinical notes

  • Payment and billing information

  • Communication preferences​

 
Website Usage Information

 

When you visit our website, we may automatically collect:

  • IP address and browser information

  • Device type and operating system

  • Pages visited and time spent on our website

  • Referring website information

  • Cookies and similar tracking technologies​

 
Health Information
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As part of providing clinical services, we collect and maintain:

  • Medical and mental health history

  • Treatment plans and progress notes

  • Medication information

  • Assessment results and clinical observations

  • Information from other healthcare providers (with your consent)

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How We Use Your Information

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Treatment, Payment, and Healthcare Operations

 

We use your protected health information for:

  • Treatment: Providing, coordinating, or managing your healthcare

  • Payment: Processing insurance claims and collecting payment for services

  • Healthcare Operations: Quality assurance, staff training, and business administration

 
Website and Communication

 

We use your personal information to:

  • Respond to inquiries and provide customer service

  • Schedule appointments and send appointment reminders

  • Improve our website functionality and user experience

  • Send administrative communications about our services

  • Comply with legal and regulatory requirements

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Information Sharing and Disclosure

 
Permitted Disclosures

 

We may share your information without your authorization only as permitted by law:

  • Treatment Coordination: With other healthcare providers involved in your care

  • Emergency Situations: When necessary to prevent serious harm to you or others

  • Legal Requirements: When required by court order, subpoena, or applicable law

  • Public Health Activities: For reporting communicable diseases or abuse

  • Business Associates: With vendors who assist in our operations (subject to confidentiality agreements)

 
Authorized Disclosures

 

With your written authorization, we may share information with:

  • Family members or friends involved in your care

  • Other healthcare providers for coordination of care

  • Insurance companies for coverage verification

  • Legal representatives as directed by you

 
Your Privacy Rights

 

Under HIPAA, you have the right to:

  • Access: Request copies of your medical records

  • Amendment: Request corrections to your health information

  • Restriction: Request limits on how we use or share your information

  • Alternative Communication: Request communication through alternative means

  • Accounting: Receive a list of disclosures we have made

  • Complaint: File a complaint with us or the Department of Health and Human Services

Website-Specific Privacy Practices

 
Cookies and Tracking

 

Our website uses cookies and similar technologies to:

  • Remember your preferences and settings

  • Analyze website traffic and usage patterns

  • Improve website functionality and user experience

You can control cookie settings through your browser preferences.

 
Third-Party Services

 

We may use third-party services such as:

  • Google Analytics: For website analytics (data is anonymized)

  • Appointment Scheduling Software: For online booking (HIPAA-compliant)

  • SimplePractice (EHR): We utilize SimplePractice as our secure Electronic Health Record (EHR) system. All client records, scheduling, and communication are managed using this HIPAA-compliant platform to ensure the privacy and security of your personal health information.

  • Payment Processing: For secure transaction processing

 

All third-party vendors are required to maintain appropriate privacy and security safeguards.

 
Data Security

 

We implement comprehensive security measures to protect your information:

  • Encryption of data in transit and at rest

  • Access controls and user authentication

  • Regular security assessments and updates

  • Employee training on privacy and security practices

  • Secure disposal of electronic and physical records

 
Data Retention

 

We retain your information in accordance with:

  • Professional licensing requirements

  • State and federal record retention laws

  • Insurance and billing requirements

  • Clinical and legal necessity

 

Generally, clinical records are maintained for a minimum of seven (7) years after the last date of service or as required by applicable law.

 
Minors and Consent

 

For patients under 18 years of age:

  • Parent or legal guardian consent is typically required

  • State laws regarding minor consent for mental health services apply

  • We maintain appropriate safeguards for minor patient information

 
Recording Policy

 

Mad World Wellness strictly prohibits audio or video recording of therapy sessions. Our offices are located within our private residences, making it both a professional and personal environment. We do not consent to any session recordings, and clients are expected to respect this boundary to help maintain confidentiality and comfort for everyone.

 

Changes to This Privacy Policy

 

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website with an updated effective date. We will notify you of material changes through:

  • Email notification (if you have provided an email address)

  • Posted notice in our office

  • Website notification banner

 
Breach Notification

 

In the unlikely event of a data breach involving your personal or health information, we will:

  • Investigate and contain the breach immediately

  • Notify affected individuals within 60 days

  • Report the breach to appropriate authorities as required by law

  • Take corrective actions to prevent future breaches

 

Contact Information

 

For questions about this Privacy Policy or to exercise your privacy rights, please contact us:

 

Mad World Wellness
Privacy Officer
Website: www.madworldwellness.com
Email: MadWorldWellness@gmail.com
Phone: 989-390-5646
Address: 5806 Sage Lake Rd, Prescott, MI 48756

 

To file a complaint with the federal government:


U.S. Department of Health and Human Services
Office for Civil Rights
Website: www.hhs.gov/ocr
Phone: 1-800-368-1019

State-Specific Rights

Depending on your state of residence, you may have additional privacy rights under state law. Please contact us for information about state-specific privacy protections that may apply to you.

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Michigan Client Rights
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  1. Right to Access: Clients have the right to access and obtain a copy of their health and therapy records maintained by Mad World Wellness.

  2. Right to Consent: We will request your written consent before disclosing health information for purposes beyond treatment, payment, or healthcare operations—including sharing psychotherapy notes or sensitive records.

  3. Mandatory Reporting: We are required by Michigan law to report suspected child abuse, elder abuse, or if any person is at risk of harm to themselves or others, even without your consent.

  4. Right to Revoke Authorization: You may revoke any prior authorization for information sharing at any time by submitting a written request, except where information has already been shared.

  5. Complaint Process: Clients have the right to file a complaint with us or with regulatory authorities if they believe their privacy rights have been violated. You will not face retaliation for filing a complaint.

  6. HIPAA & State Law Compliance: Your information is protected by both federal HIPAA regulations and Michigan state laws. We will provide you with notice of your rights under these laws.

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If you have questions or wish to exercise these rights, please contact us directly.

 

Acknowledgment: By using our website or receiving our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.

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